Ensuring that all staff across Nutrition Warehouse received consistent and comprehensive training in procedures and customer service was difficult due to varied locations
We created a updated Learning Management System design, which housed resources for all lines of business built by OBSIDEA. These resources were created in a blended approach with the learning manager. Digital resources (including photography and videography to elevate the humanisation) were created an engaging and consistent experience.
ROI Coming Q4 2024. The onboarding experience standardised training across the company, leveraging digital modules, collateral and assessments to ensure every staff member achieved the same high level of knowledge and customer service skills.
